Where do you deliver?
Delivery - Limited delivery is available on Fridays between 9 AM to 12 PM and available to the following cities:
Zone A: Mayfield Heights, Mayfield Village, Gates Mills, Lyndhurst, Hunting Valley, Pepper Pike, Orange, Woodmere, Moreland Hills, and Beachwood.
Zone B: Bainbridge, Bedford Heights, Bentleyville, Chagrin Falls, Chardon, Chesterland, Cleveland (Downtown & East), Cleveland Heights, Euclid, Garfield Heights, Highland Heights, Independence, Kirtland, Macedonia, Maple Heights, Mentor, Newbury, Northfield, Richmond Heights, Seven Hills, Shaker Heights, Solon, South Russell, Twinsburg, University Heights, Waite Hill, Warrensville Heights, Wickliffe, Willoughby, Willoughby Hills.
Zone C: Aurora, Brecksville, Burton, Cleveland (West), Cuyahoga Falls, Fairlawn, Fairview Park, Hudson, Lakewood, Middleburg Heights, North Olmsted, Painesville, Perry, Rocky River, Stow, Streetsboro, Strongsville, Westlake
Other limited delivery days/times/locations may be available - please contact us here for availability.
What if I'm not home/can't pick up my flowers at my scheduled time?
Someone must be at the address to receive delivery. If no one is at the address at the time of delivery, one other delivery attempt will be scheduled for an additional delivery fee or the order can be picked up from the LorCottage home studio in Mayfield Heights. If you need to change your scheduled delivery time, please contact us as soon as possible to reschedule.
Why are pick up/delivery times limited to Thursday, Friday and Saturday?
Currently, LorCottage is run by Owner Stephanie Petrak, and she is the primary caregiver for her toddler daughter. She hopes to expand the business and delivery times soon! Thanks for your understanding and support!
Do you do flowers for weddings?
We do not do bridal work. Our core strength is floral arrangements, so if you'd like to include our arrangements for your wedding or event, please contact us to discuss!
How do I care for my flowers?
Keep your pretty blooms away from direct sunlight and heat, and change the water every other day! Floral designs are ephemeral art but should last a good 5-7 days. Some flowers naturally last longer or shorter than others.
What if I need to change or cancel my order?
Please contact us by the Tuesday before your order is set for pick up/delivery. You can either receive a refund or reschedule at this time. Cancellations made after Tuesday and not rescheduled will not be eligible for a refund.
Will my arrangement look exactly like the photos in the product listing?
Product photos are to give image to our design aesthetic and examples of blooms we like to use. Your arrangement will be designer's choice based on what flowers are available from our vendors and growers that week. We will do our best to accommodate any design requests you have.